Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and Inlura (“Inlura,” “we,” “us”), a web design and development studio based in Allentown, Pennsylvania. They govern your use of inlura.com and the services we offer through it, including project inquiries, quotes, client accounts, and ongoing website plans. By using our website or engaging our services, you agree to these Terms. If you are acting on behalf of a business, you represent that you have authority to bind that business. If you do not agree with these Terms, please do not use the site.

Inlura designs, builds, hosts, and maintains websites for businesses, with a focus on the Lehigh Valley. Specific deliverables, timelines, and fees for client work are defined in the proposal, quote, or service agreement you receive from us; those documents control if they conflict with these Terms. We may improve, update, or modify our services at any time. Features described on the website are illustrative and may change.

Some services include access to a client portal or account. You are responsible for keeping your login credentials confidential and for all activity under your account. Tell us promptly if you suspect unauthorized access. You agree to provide accurate, current information when creating an account or submitting a request, and to keep it up to date.

Prices for project work are set out in your quote or proposal and may require a deposit before work begins. Ongoing plans (such as hosting, maintenance, or care plans) bill on a recurring basis until canceled. Payments are processed by Stripe; we do not store your full card details on our systems. Recurring plans renew automatically at the end of each billing period unless canceled beforehand. Except where required by law or expressly stated in your agreement, fees already paid are non-refundable once the related work has begun or the service period has started.

You keep ownership of the text, images, logos, and other materials you provide to us (“Client Content”). You grant Inlura a limited license to host, copy, display, and adapt Client Content solely to deliver the services — for example, publishing it on your website or using it in drafts and previews. You are responsible for ensuring you have the rights to everything you provide and that it does not infringe anyone else’s rights or violate any law.

The Inlura name, logo, website design, templates, code, and tooling are owned by Inlura or its licensors and are protected by intellectual-property laws. Unless your service agreement says otherwise, we license — rather than transfer — our underlying platform, themes, and tools to you for use with the services. We may showcase completed client work in our portfolio and marketing unless your agreement with us says otherwise.

You agree not to misuse the site or services. Among other things, you must not: use them for anything unlawful, deceptive, or infringing; attempt to probe, disable, or disrupt them; upload malware or harmful code; scrape or harvest data without permission; or misrepresent who you are or who you act for. We may suspend or refuse service where we reasonably believe these rules are being violated.

Our services are built on and integrate with third-party providers — for example Google Cloud and Firebase for hosting and infrastructure, and Stripe for payments. Your use of those features is also subject to the applicable third party’s terms and policies. We are not responsible for third-party services we do not control.

If you opt in to receive text messages from Inlura, these messaging terms apply in addition to the rest of these Terms. Program & purpose. Inlura sends SMS/MMS messages to its own customers and prospective customers who have opted in — for appointment confirmations and reminders, quotes and order updates, account and service notifications, customer support, and, where you have consented, occasional information about Inlura's own products and services. We message only our own contacts, on our own behalf. How to opt in. You opt in by entering your mobile number and ticking the separate, optional SMS-consent checkbox on one of our website forms — the contact form at inlura.com/contact, the booking form at inlura.com/booking, or the quote form at inlura.com/?quote=1. The checkbox is never ticked for you and is never required to submit the form. Consent to receive texts is not a condition of any purchase. How to opt out. Reply STOP to any message to unsubscribe; we will send one confirmation and then stop. Reply HELP for help, or contact us through inlura.com. Frequency & cost. Message frequency varies. Message and data rates may apply according to your mobile plan. Mobile carriers are not liable for delayed or undelivered messages. Privacy. Your mobile information and SMS consent are handled as described in our Privacy Policy and are not shared with third parties or affiliates for marketing or promotional purposes.

The website and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the site will be uninterrupted, error-free, or secure, or that any particular business result (including search rankings or lead volume) will be achieved.

To the fullest extent permitted by law, Inlura will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to your use of the site or services. Our total liability for any claim arising out of these Terms or the services is limited to the amount you paid us for the services giving rise to the claim during the twelve (12) months before the event, or one hundred U.S. dollars ($100) if you have not paid us anything. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You may stop using the site at any time; recurring plans can be canceled per your service agreement. We may suspend or terminate access to the site or services if you materially breach these Terms and, where practical, we will give you notice and a chance to cure first. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) survive.

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules, and disputes will be resolved in the state or federal courts located in Pennsylvania. We may update these Terms from time to time. When we do, we will revise the effective date above; material changes may also be announced on the site. Continuing to use the site after changes take effect means you accept the updated Terms.